The operation of an enhanced, province-wide ground ambulance system, with a single operator commenced on April 1, 2006. Island EMS is the ambulance provider operating under a long-term contract for the provision of ground ambulance services 24 hours a day, seven days a week, pre-hospital emergency services and non-urgent transfers.
Ambulance services are subsidized through the Prince Edward Island Ambulance Assistance Program which is administered by Health PEI.
The Emergency Medical Services Board licenses paramedics and monitors to ensure compliance with legislated standards and regulations.
The emergency air ambulance services are contracted and purchased from New Brunswick Air Care and Nova Scotia Emergency Health Services. This is a comprehensive service requested by physicians only when patients meet criteria for critical transfer.
The service is monitored by Health PEI based on standards and performance criteria established in Memoranda of Agreement with the provinces of Nova Scotia and New Brunswick.
Health PEI ensures the provision of emergency and non-emergency ground ambulance services on a 24-hour, 7 day per week basis through a negotiated, best effort -based, agreement with the ambulance operator, Island EMS. Health PEI provides operating subsidies to Island EMS who delivers ambulance services as per the requirements and standards contained within the agreement.
The operator has a Medical Advisor to assist in developing and monitoring patient care protocols.
Physicians ordering ambulance service are responsible for patient care during transport (in-province; out of province; and return trips to PEI), and until the patient is accepted into care by the receiving physician or facility.